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IT organizations have transformed themselves to support hybrid work and new ways of fulfilling customer demand. And IT leaders continue to innovate. To capture the business potential of cloud computing, artificial intelligence (AI), and advanced analytics, IT leaders are investing in infrastructure, applications, and new skillsets for staff. But as IT teams focus on making new initiatives successful, they also continue to manage day-to-day operations like keeping users productive, addressing security threats, and managing software licensing. Because IT teams might work with lean staff and constrained budgets, this combination of challenges creates the need to simplify IT operations wherever and whenever possible.

Prowess Consulting researched how hardware, software, and licensing strategies can save time, increase flexibility, and reduce costs.